Safe Hands - Newcastle, NSW

Individual Support Plan (ISP)

Person-centred plan developed collaboratively with the participant. Each participant must have an ISP before services begin. Reviewed at least annually or whenever significant changes occur. Refer to Person-Centred Service Planning Policy (POL-PCP-001).

Form IDFORM-ISP-001

Version1.0

Effective1 January 2026

Linked PolicyPOL-PCP-001

1. Participant Profile

Full legal name

Preferred name

Date of birth

NDIS participant number

Pronouns

Primary language

Communication preferences

Cultural identity, religion, family structure

Important people in participant’s life (family, carers, advocates)

2. Goals and Aspirations

In the participant’s own words wherever possible. Distinguish short-term (3-6 months) from long-term (1+ years) goals.

Short-term goals

Long-term goals

3. Strengths & Abilities

What does the participant do well? What do they enjoy? What do they want to build on?

Strengths and interests

4. Support Needs

Daily living & personal care

Community participation & social

Transport

Other supports (specify)

5. Preferences for Support Delivery

Worker gender preference

Preferred days / times

Locations supports usually occur

Things to do / not do (cultural, religious, sensory, dietary)

6. Risk Identification & Management

Known risks (medical, behavioural, environmental)

Agreed risk management strategies

Relevant clinical plans (BSP, seizure plan, anaphylaxis plan, etc.)

7. Emergency & Crisis Plan

Emergency contact 1 (name)

Phone

Emergency contact 2 (name)

Phone

GP name

GP phone

Known triggers and what to do if participant is in distress

If Individual Emergency Evacuation Plan (FORM-IEEP-001) applies, location of plan

8. Consent & Communication

Authorised representatives / decision-makers

Who can be contacted with what information

Advocate (if any) - name & contact

9. NDIS Plan Funding

Plan start date

Plan end date

Plan management (Self / Plan / NDIA)

Support coordinator (if any)

Support categories & budgets being drawn from for Safe Hands supports

10. Review Schedule

Next routine review date

Frequency

Annual / Quarterly / Other:

Triggers for an earlier review

11. Signatures

Participant

Name / Date

Authorised representative (if applicable)

Name / Date / Relationship

Safe Hands - Coordinator

Name / Date

Safe Hands - Director approval

Name / Date