Daily living, community access, transport, youth support, and support coordination across Newcastle, Lake Macquarie, Maitland and the Hunter Valley. Self-managed and plan-managed welcome.
Safe Hands is a small Newcastle-based disability support team. We work alongside you - in your home, your community, and on the phone - to make NDIS support feel less complicated and more like real help.
Eight services that focus on living well in your own home and community. Self-managed and plan-managed welcome.
Help understanding your NDIS plan, choosing the right providers, and keeping every support on track. Often the first call we get - and the most useful one.
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Hands-on help with personal care, meal preparation, and household activities at home.
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Support to engage in social activities, community events, and build meaningful connections.
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Travel to appointments, shopping, work, and social activities across Newcastle and the Hunter.
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After-school support, school holiday programs, mentoring, and life skills for ages 7-25.
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Build healthy routines, balanced schedules, and lasting social confidence over time.
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Guidance and referrals for families and carers navigating disability support together.
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Help to prepare for work, find a job, and keep it - tailored to your goals and pace.
Learn morePhone us on 0485 553 397 or submit a referral. Tell us what you're looking for. We listen first.
We review your goals, plan management type, and area. If we're not the right fit we say so and refer you on.
Plain-language Service Agreement covering supports, rates, cancellation. You take time to read it before signing.
We match you with workers who fit your preferences. First shifts are often supervised. You can change anything at any time.
Tell us about your situation. 5-minute form. We call back within 1 business day to talk through your options. No commitment.
Sign in to your portal. Book shifts, view invoices, message your team, update your details — all in one place.
Not sure which? Call 0485 553 397 — we'll point you in the right direction.
Four reasons families and support coordinators pick us over bigger providers.
We say no when we're not the right fit and refer you on. No oversold service agreements.
Based in Newcastle. We know the community programs, the venues, and the other providers.
Your goals shape what we do. We listen first. Workers are matched to your preferences.
End or change services anytime with reasonable notice. No long contracts, no exit fees.
Submit a referral or call us. We're a real local team in Newcastle — not a call centre. We answer in business hours and call back within one business day.
